ILLOWA COUNCIL REFUND POLICY
ACTIVITIES AND RENTALS
In general, activity fees and rental fees are not refundable. In case of genuine hardships and/or emergencies (family moves out of council, immediate family death, serious illness, etc.); however, every effort is made to help where possible.
- The unit or parent must request any refunds in writing, citing full details, including written statements from the Scout and/or his family.
- Refund Requests must be submitted 30 days prior to the event or reservation period except in the case of family emergencies or serious illness.
- Refund Requests received after the event or reservation period will not be granted.
- All refunds will be mailed to the unit or person making original payment to the Council Service Center.